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Personal Information

Maria Elizabeth Miceli

  • 50100 Florence (Italy)

Nationality:

mlizmiceli@gmail.com

Work Experiences
01/01/2013 - 04/2013

Freelance Translator

Freelance Translator ENG/ITA > PT (Br)

Translation

From January, 2013 to present

Translator and localization professional specialized in tourism and travel, sustainable tourism, Arts, culture and society, entertainment (TV and cinema), ecology, wellness, food/cooking, wine and sports.

30/11/2012 - 18/02/2013

Teacher of English

La Base di San Lorenzo Centre of Studies

Education

Teaching communication skills for people working in the hospitality industry.

09/01/2012 - 30/06/2012

Accounting employee

Securitas Metronotte Toscana Srl

Service industry

Cash counting and delivery.

01/01/2011 - 30/05/2012

Receptionist and booking agent

Hotel Spagna Florence

Tourism

Creation and implementation of procedures for the reception;
Management of hotel\'s page on social networks, dealt with marketing strategies on this occasion;
Dealt with bookings and accounting queries;
End of the day procedures;
Check in/out of guests.

05/05/2008 - 07/08/2010

Booking and customer care agent

Reservation Center Starhotels, Florence, Italy

Tourism

Booking for the 20 Italian properties (individual and business clients) and for the Castille Paris (individual clients);
Assistance of loyalty program members;
Managing applications to loyalty programs;
Complaint handle.

08/10/2007 - 15/05/2008

Guest Services Centre Agent

Le Méridien Piccadilly London

Tourism

Switch board;
Checking arrivals and departures for the housekeeping;
Maintaining guests\' profiles updated;
Complaint handle;
Courtesy calls for VIP guests;
Follow up of clients and departments\' requests through the company\'s on line platform.

19/06/2007 - 12/-0001

Guest Service Agent

The Westin Excelsior Florence

Tourism

  • Correct dates: 19/06/2007-31/09/2007

  • Dealt with bookings and accounting queries;
    End of the day procedures;
    Check in/out of guests;
    Maintaining guests\' profiles updated.

    01/02/2007 - 16/06/2007

    Receptionist and concierge

    Grand Hotel Mediterraneo Florence

    Tourism

    Dealt with bookings, accounting queries and cash up procedures;
    Checked groups reservations and stay;
    End of the day procedures;
    Organised guided tours, visit to museuns and restaurant bookings for guests.

    15/04/2005 - 31/10/2006

    Receptionist and concierge

    Grand Hotel Baglioni Florence

    Tourism

    Dealt with booking accounting queries and cash up procedures;
    Dealt with large worldwide congresses and meetings;
    End of the day procedures;
    Organized guided tours, visit to museums and events;
    Proofreading of the hotel website in Portuguese.

    Education and Training
    17/10/2011 - 17/10/2011

    On line seminar on Localization

    Langue & Parole, Milan

    Difference between translation and localization;
    What kind of text are really localized apart from softwares;
    Brief history of software localization,
    The software localization and the different kind of texts to deal with: user\'s interface, help and instructions. Files format: characteristics and different tools to be used. Brief demo using a CAT tool;
    Today\'s market: the most flourishing fields and other areas of localization.

    06/06/2011 - 13/06/2011

    On line Seminar on Translation in Health and Wellness fields

    Langue & Parole, Milan

    The field: brief considerations about the publishing, the publishing houses, subjects covered in the past and today;
    The target: expert public, amateur public and general public;
    Translator\'s choices: what does it mean to be faithful in this field? To whom is it appropriate to be faithful? Adaptation: until what point can we go to? When is it legal to localize?

    The points above were analysed and applied to the following areas:
    - Natural health: mention to the nature of subject and to most common subjects of the moment, possible approach for translations and examples;
    - Self-help and personal development: mention to the nature of subject and to most common subjects of the moment, possible approach for translations and examples;
    - Spirituality, esotericism, etc.: mention to the nature of subject and to most common subjects of the moment, possible approach for translations and examples.

    01/08/2010 - 30/09/2012

    TESOL Certificate

    Global English, UK

    How to teach the 4 skills: reading, listening, writing and speaking;
    Classroom management;
    Lesson plan;
    How to make corrections;
    How to test students;
    Business English;
    etc.

    01/10/2008 - 28/02/2008

    On line course on Translation and Linguistic Information Technologies

    Instituto Camoes, Portugal

    Translation, CAT and AT: reliability, balance, eficiency;

    Translation and information: on line dictionaries and enciclopedias, on line bilingual and multilingual glossaries, parallel corpora, data base terminology, web groups for lexis and concepts: WordNet, TemaNet, LexTec)

    CAT tools: automatic translation systems, tanslation memorries systems, terminology management systems, localization systems.

    How to use a CAT tool: Wordfast.

    01/09/2004 - 30/12/2004

    Internship as congress assistant

    Geocongress Srl, Florence, Italy

    Dealt with hotel stay and travel planning for participants;
    Contacted hotels for vacancy contracts;
    Created participants\' data base and room listing.

    05/09/2002 - 13/02/2007

    Bachelor Degree in Foreign Languages and Literature

    Università degli Studi di Firenze

    Italian literature;
    English language and literature;
    Portuguese language and literature;
    French language;
    English skills: writing, speaking, listening and reading.

    Personal Skills
    Mother tongue(s)
    Other language(s)
    • English
    • French
    • Spanish
    Personal skills and competences
    Good organizational skills, good time management to optimize results.
    Organisational / managerial skills
    Know how to cope with pressure and stress situations and team work.
    Computer skills and competences
    Windows XP/Vista/7;
    Microsoft Office;
    Wordfast;
    Internet and basic HTML;
    Micros Opera;
    Basic knowledge of Mac Os.
    Driving licence
    Italian driving licence category B
    Additional information
    Annexes


    29/04/2013 11:38:18 5361 2260